Support Service Providers

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What is a Support Service Provider?

Support Service Providers (SSP) are trained mobility guides for Deaf-Blind or low-vision people. SSPs provide Deaf-Blind people independence out in the community (shopping, social events, activities, etc.) An SSP does this by providing transportation, serving as a human guide while walking, and relaying visual and auditory environmental information.

Some things that a Support Service Providers do not do.

SSPs are NOT interpreters, care takers or daily living skills specialists. The SSP does not make decisions for the Deaf-Blind person or attempt to influence the situation. They do not act as taxi drivers. SSPs are not used for medical situations.

How do I receive SSP services?

If you are a Deaf-Blind or low vision individual, or know someone who is, please contact Northeast Deaf and Hard of Hearing Services. We will help to set up a meeting with the SSP Program Coordinator. In this meeting, the coordinator will explain how to work with a SSP. 

How much do SSP services cost?

The SSP is paid. However, there is no cost to the Deaf-Blind person. There are specific, appropriated funds to provide these services for free to the members of our community. Billing processes will be explained at the orientation meeting.

If you're interested in receiving SSP services, or becoming an SSP, 
contact us at

For more general information on SSPs, 
visit the American Association for the Deafblind's SSP webpage.

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