Our Staff

Meet Our Staff

Susan Profile Picture

Susan Wolf-Downes
Executive Director

As Executive Director, Susan oversees each of the programs and initiatives housed at NDHHS. Susan is also serves as Chair of SILC, a member of  the SRC, a board member of New England Homes for the Deaf, chair for TRS and a
member of the Early Intervention group under NHAD.
Contact Susan
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Paul Baravella
Operations Manager

In addition to daily operations responsibilities, Paul also coordinates the iCanConnect program, co-coordinates the Family Sign Language Program, oversees the Information and Referral position and maintains the organization's website.
Contact Paul
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Kacie Lawrence
Lead Referral Specialist

Kacie oversees our Interpreter Referral Department and coordinates our Emergency Medical Interpreter Services program. She is also a NH screened and licensed ASL/English interpreter.
Contact Kacie
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Jola Leary
Referral Specialist

Jola is a full-time Referral Specialist working in our Interpreter Referral Department. Her primary responsibility is in coordinating interpreters or CART services whether from general requests or Part B funding. 

Like all our referral specialists, she is also well versed in the ADA and communication access rights.
Contact Jola
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Emily Braconier
Referral Specialist

Emily is a part-time Referral Specialist working in our Interpreter Referral Department. She provides support to the department's mission to provide appropriate communication access for all requests.

She can also provide support an information concerning advocacy and communication access rights.

Contact Emily B.
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Brianna Cameron
NH-TEAP Coordinator

Brianna is available to demonstrate telecommunication equipment and accessories available through the NH-TEAP. She is responsible for reviewing, approving and ordering equipment for potential applicants. 

Brianna can also be contacted for presentations and actively pursues outreach opportunities.

Contact Brianna
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Gayle Baird
Accountant / H.R.

Gayle's primary responsibilities include bookkeeping, accounting, human resource management, and payroll. 
Contact Gayle
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Kevin Bohlin
Education and Resource Coordinator

Kevin provides resources to support positive educational outcomes for students who are deaf and hard of hearing and their families.

He also provides education and resources related to American Sign Language and Deaf culture.
Contact Kevin
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Pamela Lovejoy
Deaf & Hard of Hearing Early Intervention Specialist/T.O.D.

Pam collaborates with FCESS (Family-Centered Early Supports and Services) agencies and school districts across the state to provide early intervention and school based services to families and their children who are deaf or hard of hearing, ages 0-5. 
Contact Pamela
Lindsey Profile Picture

Lindsey Phelan
Relay NH Specialist

Lindsey is primarily responsible for outreach efforts related to Relay NH 
(7-1-1), captioned telephones, and internet based relay. She is available for presentations and demonstrations.

She also coordinates our Hard of Hearing Group.
Contact Lindsey
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Dana Mozzoni
Front Desk

Dana is our Information and Referral Specialist and Front desk employee.

She is responsible for service coordination, equipment loans, maintaining our social media, room reservations, our resource library, general questions and various other tasks.
Contact Dana
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Community Member

If you are interested in volunteering for events or special projects, please email our front desk with your information, resume and a brief description of how and why you'd like to help our organization. 
Contact Us About Volunteering
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