Northeast Deaf & Hard of Hearing Services

NDHHS's New Hampshire Relay Specialist is an expert on the various forms of relay services that are available within New Hampshire. Below is some informationon the two most popular forms of relay, telephone and video.

Telephone Relay Service Is Available in New Hampshire

Relay Services: How to Use Sprint Relay

Relay New Hampshire is a free service that provides full telephone accessibility to people who are deaf, hard-of-hearing, deaf-blind, and speech disabled. This service allows text-telephone (TTY) users to communicate with standard telephone users through specially trained Communications Assistants (CAs).

Calls can be made to anywhere in the world, 24 hours a day, 365 days a year with no restrictions on the number, length, or type of calls. All calls are strictly confidential and no records of any conversations are maintained.

Voice
Standard telephone in New Hampshire users can easily initiate calls to TTY users by dialing 7-1-1. The CA types the hearing person's spoken words to the TTY user and reads back the typed replies.

TTY
TTY users types his/her conversation to the CA, who then reads the typed conversation to the hearing person. The CA relays the hearing person's spoken words by typing them back to the TTY user.

The most common device used to make a relay call is a TTY (text telephone device). However, the equipment you need may vary depending upon the type of relay service you use. For more information on how to obtain a device in your area that meets your specific needs, call Sprint Relay(SM) Customer Service at 1-800 676-3777. In some cases, it may be available at little or no cost to you.

New Hampshire Video Relay Service nhvrs.com

Video Relay Service (VRS), is an exciting new supplement to the traditional TTY relay service. The new service provides American Sign Language users with an attractive alternative that offers them the opportunity to communicate by video conferencing, using their native
language, which may be preferred over the traditional TTY relay service.

Enabling the ASL user to communicate in his/her native language.

Vastly increased communication speed.
Enhanced communication, with use of facial expression and body language cues.
Removal of communication barriers for slow typists and/or exclusive ASL users.
Ability to make interruptions.
Ability to work efficiently with automated telephone transfer systems.
Functional equivalency of making phone calls. The FCC strongly encourages the use of
video interpreting service throughout the United States.

CapTel provided by Sprint

CapTel Relay Service

A Sprint service that is offered at no cost through participating state relay programs
Dial the person you're calling directly
Enjoy natural telephone conversations

CapTel Captioned Telephone

Bright, easy-to-read display
Functions as a traditional telephone so everyone can use it
Simultaneously hear and see captions of everything your caller says

For outreach information, contact: NDHHS

Our Relay Specialist is available to provide informative presentations at no charge. If you would like to request a presentation about relay services, email us.